ba996 — Safe & Trusted Platform

ba996 Privacy Policy

Protecting your personal information at ba996 is our top priority. This policy explains how we collect, use, and store your data.

1. Introduction

1

Purpose of This Policy

ba996 operates a reliable online betting and casino platform for players in Bangladesh. We hold your privacy in the highest regard and take a conscious, responsible approach to protecting your personal information.

This privacy policy explains what information is collected when you use the ba996 website and related services, why it is collected, how it is used, and how it is kept secure. By using any ba996 service, you are considered to have accepted the terms of this policy.

We believe that transparency and trustworthiness are the foundation of a healthy relationship. This policy has therefore been written in simple, clear, and easy-to-understand language so that you can be fully aware of your rights and protections.

2. Information We Collect

2.1

Information You Provide Directly

During account registration and use of the platform, you may provide the following information:

  • Full name and date of birth (for age verification)
  • Email address
  • Mobile phone number
  • Payment information (bKash, Nagad, or Rocket account number)
  • Documents required for identity verification (national ID card or passport)
  • Transaction history and preferences
2.2

Automatically Collected Information

When you browse the ba996 website, certain technical information may be collected automatically:

  • IP address and device type
  • Browser type and version
  • Cookie and session data
  • Page visit history and click data
  • Login time and session duration
  • Gaming activity logs
2.3

Information Received from Third Parties

For the purpose of identity verification and fraud prevention, ba996 may occasionally receive verified information from trusted third-party providers. Such data collection is always limited to legally permitted purposes.

3. Purpose of Data Use

3

Why We Use Your Information

ba996 uses your information only for the specific purposes listed below:

Purpose Explanation
Account Management Creating, verifying, and keeping your account secure.
Service Delivery Running betting, casino games, and other services smoothly.
Transaction Processing Completing deposits and withdrawals via bKash, Nagad, and Rocket.
Identity & Age Verification Ensuring services are provided only to those aged 21 and above.
Customer Support Resolving your issues via live chat and email.
Security & Fraud Prevention Detecting and preventing fraudulent activity.
Responsible Gaming Identifying problematic gaming patterns and providing appropriate support.
Legal Compliance Adhering to applicable laws and regulations.

4. Disclosure & Sharing of Data

4.1

We Do Not Sell Your Information

ba996 never sells your personal information to third parties or rents it for commercial purposes. Your information may be shared with third parties only in the limited circumstances described below.

4.2

Authorized Third Parties

Your information may be shared with third parties in the following specific circumstances:

  • Payment providers: Necessary information is shared with bKash, Nagad, and Rocket to complete transactions.
  • Identity verification services: Minimal information is shared with verification providers to confirm account authenticity.
  • Technology partners: Service providers required to operate the platform work under contractual confidentiality obligations.
  • Legal authorities: Information may be disclosed to relevant authorities in compliance with valid legal directives or court orders.
4.3

Affiliated Entities

Where information is transferred to any affiliate or corporate group associated with ba996, the same privacy standards apply. Under no circumstances will your information be used for marketing purposes without your prior consent.

5. Cookies & Tracking Technologies

5.1

What Cookies Are and Why They Are Used

Cookies are small data files stored on your device when you browse a website. ba996 uses cookies for the following purposes:

  • Maintaining login sessions and ensuring security
  • Remembering your preferences and settings
  • Improving website functionality
  • Traffic analysis and service improvement
5.2

Cookie Controls

You can choose to accept or reject cookies by changing your browser settings. Please note that disabling cookies may cause some important ba996 features to not work properly. Essential cookies (for account security and transactions) cannot be fully disabled, as they are an integral part of the core service.

6. Data Retention & Security

6.1

Retention Period

ba996 retains your personal information only for as long as necessary. Your data will be stored for the entire period your account remains active. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations and maintain financial transaction records.

6.2

Security Measures

To protect your information, ba996 takes the following technical and organizational steps:

  • SSL Encryption: All data transfers on the website are secured with SSL technology.
  • Encrypted Storage: Stored data is protected with industry-standard encryption.
  • Access Controls: Only authorized personnel can access your information for specific, justified purposes.
  • Regular Security Reviews: Routine audits are conducted to identify system vulnerabilities.
  • Two-Factor Authentication: An additional layer of security to prevent unauthorized access to your account.
6.3

Response to Data Breaches

In the event of an unexpected security breach, ba996 will promptly notify affected users and take the necessary remedial action. We are committed to always providing a transparent and honest account of any such incident.

7. Your Rights

As a ba996 user, you have certain important rights over your own information. These are described in detail below:

7.1

Right to Access

You can find out at any time what information ba996 holds about you. You have the option to request a copy of your information through the customer support team.

7.2

Right to Rectification

If your account contains incorrect or outdated information, you can request that it be corrected. ba996 will action this correction in a timely manner.

7.3

Right to Erasure

In certain circumstances, you may request that your information be deleted. However, some information may need to be retained for a defined period due to legal obligations or ongoing disputes.

7.4

Right to Object to Processing

You may object to your information being processed for certain purposes. In particular, you have the right to withdraw your consent to marketing communications at any time.

8. Protection of Minors

8

Restriction for Under-21s

ba996 provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors. If we become aware that a minor's information has been collected, that information will be deleted immediately and the associated account will be closed.

Age verification is mandatory during account registration, and an additional identity verification process is followed in cases of suspicion. Keeping minors away from online gambling is a core responsibility for us.

9. Changes to This Policy

9

Updates & Revisions

ba996 may update this privacy policy from time to time. This policy may be revised due to service improvements, legal changes, or business changes.

For significant changes, we will make an effort to notify you by email or through the platform. Continued use of ba996 after any changes will be considered acceptance of the revised policy. We therefore encourage you to review this page on a regular basis.

The date this policy was last effective will always be stated on this page.

10. Contact Us

10

Privacy-Related Inquiries

For any questions, requests, or complaints regarding this privacy policy or your personal information, please contact our customer support team. ba996 takes any privacy-related concerns seriously and is committed to responding as promptly as possible.

Email: [email protected]

Live Chat: Active 24/7 — support available in both Bengali and English.

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